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FAQ


When will my granola subscription be delivered?

Your first subscription granola will be delivered 2-3 working days after you placed your order. Going forward, your subscription will automatically be renewed on the 1st of each month and your next batch will be delivered 2-3 days after being charged.

 

How can I cancel my subscription?

If you wish to change your subscription, please do so via the "My Account" area of the clubrozalie.com website. You can pause or cancel a subscription at any time by providing notice to us 48 hours before the delivery within your subscription plan. In such circumstances the pause or cancellation will take effect without charge. Where notice is provided after that time, please note you will still receive and be charged for your next delivery, but your pause or cancellation instruction will take effect after that delivery.

 

 

Can I skip a month delivery?

Yes! Log into your account, click on the delivery date you would like to skip and request to skip that month.